REFUNDS AND RETURNS
All returns of goods will be at the customers expense and must be approved first. Should you wish to make a return under the terms and conditions outlined here, please contact us at firstname.lastname@example.org
Please make sure to include your original order number, a detailed description of the problem and if possible a photo of the item. We will review your request and provide you with a returns number via email should we accept the return. Refunds may be given to approved returns and will be for the cost of the item only. We understand that you won’t be able to try our garments on before purchasing, that’s why we encourage you to find the perfect garments for yourself by allowing you to submit a return to us. However, all items must be returned within 14 days of purchase date for Australian orders, 21 days for International orders. Purchasing our products means you have accepted our terms & conditions. You have also accepted the possibility of a slight variation in color and size specifications.
AUSTRALIA AND INTERNATIONAL RETURN PROCESS
- Returns must be made within 14 days from the purchased date for Australian orders, and 21 days from purchased date for international orders.
- Returned items are processed within 7 business days of receiving your items.
- The returned policy is applied to all credit cards and Paypal customers.
- We will not accept any items for a return, which were received past 14 days from purchased date for Australian orders, 21 days for International orders.
- The items must be received in original condition – unworn, unwashed, undamaged, unused, with all tags still attached and not smell of ladies perfume/deodorant, no make up stains. Please take due care when trying on your order.
- Please note if you damage a garment after wearing it such as button falls off, zip breaks because of wear and tear, we cannot accept garments back for return.
- We do not offer refunds unless the item is faulty, not as described, or if we do not have a replacement.
- If the returned item/s do not meet the above standards, RevolvrApparel has the right to deny a refund.
- We do not offer refunds for change of mind or if you chose an incorrect item.
- Non-returnable items: Sale or discounted, items are bought through discount codes, gift voucher codes, jewellery, intimates, bodysuits, swimwear, scarf and beanies, sunglasses, beauty products, watches.